How can we help?

We usually reply within two business days.

Email us at support@christiandrama.app, or in the app open Profile > Contact Us. Include the email you signed in with, if any, and your device model so we can help faster.

Manage or cancel your membership

Memberships bought in the app are billed by Apple, so they are managed in your App Store settings:

  1. Open Settings on your iPhone and tap your name.
  2. Tap Subscriptions, then Christian Drama.
  3. Choose a different plan, or tap Cancel Subscription.

Cancel at least 24 hours before the end of the current period to avoid the next renewal. You keep membership until the period you paid for ends. Deleting the app or your account does not cancel a subscription.

If you joined on our website, email us from the address you used at checkout and we will cancel it for you.

Restore your purchases

On a new device, sign in with the same Apple or Google account you used before, and your coins, rewards and progress come back. To restore a membership, open the membership screen in the app and tap Restore, using the same Apple ID you bought it with.

Refunds

App Store purchases are refunded by Apple. Request one at reportaproblem.apple.com. For website purchases, email us. Coins are non-refundable once used.

Coins and rewards

Delete your account

You can delete your Christian Drama account and its data at any time.

In the app

  1. Open Christian Drama and tap Profile.
  2. Tap Delete Account.
  3. Confirm. Your account is deleted and you are signed out.

By email

If you no longer have the app, email support@christiandrama.app with the subject "Delete my account", from the email address linked to your account (for Sign in with Apple, tell us the relay address if you used one). We will confirm once it is done.

What gets deleted

Deleting your account removes your viewing history and progress, My List, coins, streaks and rewards from the app. Some data may be kept for longer where the law requires it or as described under "Retention Period" in the Privacy Policy. Deleting your account does not cancel an App Store subscription; cancel it first.

For any other privacy request, such as accessing or exporting your data, email privacy@thebiblechat.com.